ben-amun.com - jewelry

earrings • necklaces • bracelets • pins • belts

shipping/return/help

SHIPPING RATES
US standard ground (all states)	$15.00
US - Second day	$20.00
International	$45.00

To arrange express shipping (overnight) please contact us

SALES TAX

All residents of the state of New York must pay 8.625% sales tax.

REFUND AND EXCHANGE POLICY

EVERYTHING is made-to-order and takes 4-6 weeks for delivery.

Please note: THERE ARE NO EXCHANGES OR RETURNS ON THE ORDERS!

We hand pack all our shipments securely to insure a safe delivery. If you receive a shipment that has obvious damage, please send the product back to us immediately wrapped in its original packing and we will be happy to make an even exchange for you. Please contact us as soon as you notice a problem.

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FAQ

What payment methods do you accept on your site?
Is my payment secure?
When I try to place an order and click on the "Add to Bag" button,
I get taken to another site entirely. Why?

Do I have to become a member of PayPal to pay you?

Do you sell or show customer information to anyone?

What is your refund and exchange policy?

What shipping methods do you offer? How much does it cost?

Do you charge tax on any orders?

I have a store where I would like to sell Ben-Amun jewelry.

What if I don't see my question answered here?

Disclaimer

What payment methods do you accept on your site?

We accept all Visa, Mastercard, Diners Club, and American Express cards. The only exception is American Express Corporate at this time. We apologize for any inconvenience.

We also gladly accept PayPal and electronic checks.

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Is my payment secure?

Absolutely. PayPal is the most respected name worldwide in online payment processing. You can read more about their extensive security features here.
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When I try to place an order and click on the "Add to Bag" button, I get taken to another site entirely. Why?

We use PayPal as a third party payment processor. Their payment processing engine is not on our servers - it's on theirs. Your order details is carried over to our payment processor on PayPal. Fortunately they have simple instructions for you to follow. Rest assured that your order isn't lost!
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Do I have to become a member of PayPal in order to pay you?

No! You're encouraged to do so by them, of course, but it's absolutely not necessary at all to complete a purchase through Ben-Amun.com.
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Do you sell or show customer information to anyone?

No! Never! We have the utmost respect for our customers' right to online privacy and we make every effort to safeguard it online as well as offline. We will NEVER share your order, payment, or contact information with anyone, ever, at any time!
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What is your refund and exchange policy?

Although we have great confidence in the quality and value of our jewelry, there may be times when a customer may deem a product unsatisfactory. If, for any reason, you are not satisfied with your purchase please let us know within 48 hours of placing your order.

Everything is made-to-order and takes 4-6 weeks for delivery.
There are no exchanges or returns on the orders!

We hand pack all our shipments securely to insure a safe delivery. If you receive a shipment that has obvious damage, please send the product back to us immediately wrapped in its original packing and we will be happy to make an even exchange for you. Please contact us as soon as you notice a problem.
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What shipping methods do you offer? How much does it cost?

Our Basic shipping method is "Ground Shipping" to all US states.
Please refer to the table below for details.

SHIPPING RATES

US standard ground (all states) $15.00

US - Second day $20.00

International $45.00

To arrange express shipping (overnight) please contact us

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Do you charge tax on any orders?
Yes - all residents of the state of New York must pay 8.625% sales tax.
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Disclaimer

While BEN-AMUN endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. Moreover, BEN-AMUN may make modifications or changes to the site or the information, materials, products, and services described in this site at any time, for any reason. BEN-AMUN is not responsible for and need not honor typographical or pricing errors on the site; BEN-AMUN reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which BEN-AMUN believes the customer has violated applicable law, and orders that BEN-AMUN believes are harmful to BEN-AMUN or its affiliates. BEN-AMUN also reserves the right to limit the number of items purchased or orders placed through this site.
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earrings • necklaces • bracelets • pins • belts